Sheila
Articles
Recent activity by Sheila
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Software installation processes
This relates to installing specific software on computers by IT. First Support Contact: the Help Desk Supported: We support installing licensed software on company owned computers. Best Effort: ...
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Hardware Installation/Maintenance
First Support Contact: the Help Desk Supported: Hardware installation and maintenance of company-owned and User Services approved computers, peripherals, display devices, printers, and scanners. T...
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How to replace your laptop or device
Summary What to do when a laptop has been damaged or needs repair. To contact IT when your computer has accidental damage from a drop, spill, or other inadvertent damage, submit a ticket here. Se...
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Conference room bookings
You will need to provide your own laptop, tablet, or presentation-capable smartphone. Depending on your brand or model, you will need to bring an appropriate VGA adapter to connect your device to ...
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How to connect to office printers
Option-1 Navigate to control panel>Devices and Printers> Add a Printer The Wizard will start looking for the shared devices, if none is found, click on “The printer that I want is not listed”. I...
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